Graduate/Junior/Entry-level Payment Risk and Fraud Analyst (Mandarin Speaking)

Job title: Graduate / Junior / Entry-level Payment Risk and Fraud Analyst (Mandarin Speaking)

Mandarin speaking Payment Risk and Fraud Analyst with Fraud, Payment Risk, Financial Crime and Fraud Prevention System expertise is highly sought by a multiple award-winning games studio based in Birmingham who are the UK’s largest privately-owned mobile eGaming studio! We currently have just over 300+ employees here at our Birmingham HQ with our services offered across multiple platforms (web, mobile, tablet) with over 5mn+ registered customers here in the UK alone!

In this position, you will work within our Payment Risk Operations team where you’ll act as a first line for initial investigations cover the following; monitoring online player activity, reviewing gameplay for signs of collusion, perform root cause analysis, turn data into actionable insight for improvement, identify appropriate chargebacks to contest and analyse transactional data to mitigate fraud and financial loss.

In addition, you will communicate, liaise and collaborate with a multitude of cross functional teams across the business, third party payment providers, customers (players of our games), and third party organisations to ensure corrective actions have been taken against any data that may suggest potential fraud or risk.

This position would ideally suit someone with an academic background in Finance/Fraud/Investigative/Forensic studies/ that’s looking to join a team focused on detecting fraudulent activity, profiling ‘high risk’ customer activity to help determine the authenticity of transactions and gaming behaviors.

Key skills we’re looking for…

  • Fluent Mandarin speaker
  • Educated to degree level (Business, Economics, Finance etc.)
  • Good analytical and numerical skills (including Excel)

Bonus points for…

  • Experience in the online gaming/eGaming industry
  • Excellent understanding of chargebacks, chargeback disputes and refunds
  • Excellent commercial experience in Fraud, Payment or other Risk related positions
  • Familiar with payment provider systems (such as Worldpay)

Therefore, if you are a Mandarin speaking Payment Risk and Fraud Analyst and you would like to join a multiple award-winning eGaming studio who have been accredited as one of the ‘Top 1000 Companies to Inspire Britain’, been recognised by the BBC as a top technology employer and have a 1 star accreditation as a ‘Top Company to Work For’ then send in your CV today for review!

Location: Birmingham, Halesowen (+ in-house relocation assistance/remote work flexibility available)

Keywords: Mandarin, VISA, Tier 2 Sponsor, Fraud, Payment Risk, Risk, Compliance, Payment Risk Operations, Risk Prevention, Finance, Customer Service, CSA, Online Gaming, AML, Anti-Money Laundering.

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