Insider Threat Support Officer (Internal Investigator)

The Insider Threat support officer will form part of Intouch Games insider threat management program.  Working closely with the Information Security Manager to maintain the confidentiality, integrity, and availability of information and create a positive security culture within the organisation.



As a small security team member, work on people-centric challenges within the insider threat management program.


Work closely with teams (e.g., IT, Security, Compliance &, HR) to understand strategies, roadmap, and initiatives, and advise on the threat management program.


Work proactively on insider threat mitigation measures supporting the employee lifecycle from recruiting and onboarding to training, outreach, and off-boarding.


Manage investigations end-to-end, background research, investigative interviews, and debrief meetings with company leadership and stakeholders.


Partner with cross-functional teams to conduct prompt, thorough, and fair investigations providing transparent, concise, and accurate reporting for administrative or legal partners.


Maintain an understanding of technical controls and monitoring frameworks tailored to internal risk management.


Respond timely to inquiries from colleagues with sound, concise, and actionable support.


Support the legal department by obtaining evidence and intelligence for ongoing casework.


Weighing the security requirements against the needs of the business so as not to disrupt the dynamic and creative culture.


Essential Skills:


Proven investigative experience and skills in open-source internet research and online investigations within private or law enforcement agencies.

Strong communication skills, both written and verbal, including communicating effectively across cross-functional teams, building collaboration, partnerships, and consensus among executive and senior-level stakeholders.


Work effectively with minimum supervision while remaining team focussed.


Strong IT skills while having an interest in and be willing to maintain personal knowledge of changes in information security, digital investigations, and insider threat investigations.


The ability to operate at the highest standards of integrity, discretion and, confidentiality.

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